Shipping policy
Shipping Information for Grand Old Mercantile
We’re committed to ensuring your orders reach you quickly and reliably. Here you'll find answers to common shipping questions.
When will my order ship?
We process and ship most orders within 2-4 business days (Monday through Friday). Orders placed over the weekend will ship the following Monday. Please allow additional time during busy seasons, such as holiday sales, when processing might take up to 5-7 business days. Severe weather or other unforeseen circumstances could also extend this timeline.
Once your order ships, you’ll receive an email with tracking details. Keep in mind that it may take up to 48 hours for the tracking information to update.
How long will it take for my order to arrive?
For standard domestic shipping, transit time is typically 5-8 business days after your order leaves our fulfillment center. At checkout, you’ll see an estimated delivery window based on your location and selected shipping method. Note that these times are estimates and don’t include the initial processing period.
Do you ship internationally?
No, we don't currently ship internationally.
How much does shipping cost?
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Domestic Shipping: Rates start at $4.90 for economy shipping. Expedited options are also available at checkout, with costs based on location, shipping method, and order weight.
- Free Shipping: Orders over $100 (after discounts) qualify for free standard shipping. This offer may change during sale periods.
Can I track my order?
Absolutely! Once your order ships, we’ll email you a confirmation with a tracking number. You can use this to follow your package’s journey. If you need to check the status of your order at any time, visit our tracking page.
If you have any questions or concerns about shipping, don’t hesitate to reach out. We’re here to ensure your experience is as seamless as possible.